Help Center

 

What are the payment options?

What is your return policy?

Since Décor Unit's products are made according to specific orders, we cannot guarantee returns or exchanges unless the delivered item/s has a manufacturing defect.

Since Décor Unit's products are made according to specific orders, we cannot guarantee returns or exchanges unless the delivered item/s has a manufacturing defect.

How to apply special deals/promo cods on my order?

As you check out, in the payment page , you will find the box to enter your promo code in. You cannot combine more than 1 promo code for the same order.

Can I cancel my order? 

Yes, your order cancellation couldn’t be easier, just drop an email at decorunits@gmail.com (In case of prepaid deposit your deposit will be refunded through your original payment method) 

Interior Design

Our Store Policies

Because We Care

At Decor Units, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

 
Swinging Chair

Our Return Policy

How It Works

For an exchange or refund, you can return your products within 14 days, Simply return the unopened items and please return them with proof of purchase. 
If the returns criteria are not met fully, we may refuse the return. 
This policy is in addition to your statutory rights and Decor Units commercial guarantees.

 
Modern Bedroom

Shipping Policy

How We Do It

DELIVERY POLICY
All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, the method of delivery and the number of items ordered, and in addition, your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order.