Help Center

 

What are the payment options?

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What is your return policy?

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Do you sell gift cards?

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What are the payment options?

Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.

Our Store Policies

Because We Care

At Decor Units, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

 

Our Return Policy

How It Works

For an exchange or refund, you can return your products within 14 days, Simply return the unopened items and please return them with proof of purchase. 
If the returns criteria are not met fully, we may refuse the return. 
This policy is in addition to your statutory rights and Decor Units commercial guarantees.

 

Our Privacy Policy

A partnership in trust.

When Decor Units set out to create a high-quality, low-priced line of home furnishings, we knew we couldn't do it without the help of some very important partners-you, our customers. Whether you're researching purchases in the decor units catalog, picking up your furniture in our self-serve warehouses or assembling your purchases at home-we're working together to help you create a better everyday life at a price everyone can afford. Decor Units is based on a partnership with our customers. Without you, Decor Units could not exist.

 

Shipping Policy

How We Do It

DELIVERY POLICY
All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, the method of delivery and the number of items ordered, and in addition, your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order.